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Clients
Lunya is an independent family-owned Catalonian deli, restaurant and bar, established in 2010. Originally I worked with Peter and Elaine Kinsella delivering the general administration of their first restaurant in Liverpool, and now I look after the accounts for Lunya’s two award-winning locations – Liverpool Hanover Street and Lunyalita, Royal Albert Dock – and their online shop. I have been Lunya’s accounts department (including the period when the Manchester site was open) since 2011.
“Lucy has been our bookkeeper for over 12 years, initially as an employee and since 2013 as a freelancer. She is exceptional. Accurate, honest, reliable and profoundly thorough. Everything and more you could ever want in such a role. She is an invaluable part of our team and in reality, much more than a bookkeeper. She’s the company metronome – keeping us on task financially, ensuring we do everything on time and as a result, we have superb relationships with our suppliers. I particularly like the way Lucy is able to ask the important questions, gently challenge when necessary and is always willing to take on new things and try new ways of doing things. I can’t imagine Lunya without Lucy. Her integrity is beyond reproach, and she is quite simply fantastic as a bookkeeper and a person.”
Peter Kinsella, Owner, Lunya Ltd
Wordscape is a team of creatives who specialise in storytelling and communication across many mediums, based in the Baltic Triangle in Liverpool. They also publish Ethos magazine. I have been working with Fiona, Andrew and the team since 2017.
“Lucy manages our bookkeeping and annual accounts, keeping close control of cash flow and invoicing, VAT, payroll and year-end. She’s a great organiser, which has taken a huge weight from my workload; she’s also a good communicator, forging strong bonds with our clients.”
Fiona Shaw, Director, Wordscape Ltd [READ MORE]
Avery Hill Publishing is a small independent graphic novel publisher based in London. They sell their award-winning titles all over the world, meaning that their accounts are challenging due to the multiple income streams and currencies, and the volume of retail sales. Their catalogue of publications is astonishing and well worth checking out.
“Lucy joined us in late 2020 and moved our accounts from various muddled spreadsheets into Xero and made my life about ten times easier! Her hard work, conscientious approach, honesty and adaptability in dealing with different types of challenges have been impressive and I’d heartily recommend her services.”
Ricky Miller, Co-Publisher, Avery Hill Publishing Ltd
Grow-Wellbeing is a community interest company based in Birkenhead, Wirral that delivers creative, personally affirmative opportunities for children, young people and adults to engage in activities in the natural environment. They work with schools and nurseries alongside a number of activities, events and projects that are delivered to Merseyside communities.
“Lucy was recommended to us at a time when our socially trading business was expanding, and she quickly made sense of our primitive bookkeeping systems and helped us transfer our accounting onto Xero. She has also been great at working with and supporting our young trainee to bring our accounts up to date. Lucy is always extremely organised, methodical and forensic in her approach to problem solving, and she ensures our accounts are always in the healthiest shape, which is essential when submitting funding applications. As we scale up, Lucy's organisation, integrity and excellent communication skills, and her ability to keep us on track and on our toes, have been crucial to our business development and we have no hesitation in recommending her bookkeeping services.”
Duane Chong, Programme Director, Grow-Wellbeing C.I.C.
Balance & Movement is based in Liverpool and delivers pilates classes in a number of locations across the city, as well as online sessions. Various price plans are available for in-person, online and private classes, and Robyn welcomes all ages and abilities.
“I found Lucy via a recommendation and I couldn’t be happier with everything she helps me with. Initially, Lucy moved my accounts from my former online accounting system to Xero. The task seemed daunting but Lucy’s organisation, attention to detail and logical, methodical approach made the whole process a breeze. She is approachable, helpful, absolutely willing to learn anything that she doesn’t already know and is a total bookkeeping rock to lean on. I have never felt so confident with the finance of my business and it’s all down to the magic of Lucy!”
Robyn McGlinchey, Teacher and Owner, Balance & Movement
Bruce McCallum trained over twenty years ago and provides acupuncture therapy to clients in a central London clinic. He is a member of the British Acupuncture Council, the UK's largest professional body for the practice of traditional acupuncture, and teaches and supervises at The Acupuncture Academy, one of the leading accredited acupuncture schools in the UK.
"Engaging Lucy in a consultancy capacity to help fix my misguided approach to accounting in QuickBooks was an enlightening experience. She works quickly (nice for tax deadlines) while still being able to explain the basics of bookkeeping in a way I could grasp. This even extended to a video call, on a weekend, where Lucy solved an urgent problem, so that I could finalise the books ready for my accountant.
"While I (and probably most self-employed people) would do almost anything rather than our bookkeeping or accounts, Lucy seems to actually love the process. Her attitude is contagious and I now get a little pleasure from reconciling and balancing my accounts, a place I could never have reached without her. If you’re starting out self-employed or have inaccurate/unreconciled accounts that you would rather not look at, I urge you to contact Lucy now."
Bruce McCallum - LicAC BA (Hons) MBAcC
I worked with Keith Hanshaw in this Liverpool family business, founded in 1966, to organise their books and introduced the Xero suite of software, as well as additional add-on software, into their administration. They sell their beautiful leather bags and accessories all over the world and through wholesalers in diverse locations.
“Lucy’s common sense approach, willingness to learn new techniques and her real-world, practical experience mean that I have never had a better bookkeeper.”
Keith Hanshaw, Managing Director, The Leather Satchel Co [READ MORE]